49,998 tickets1-100

Conversation with Jackie Parrish

Jackie Parrish 路 teachflyhi@yahoo.com 路 Gorgias #232240284

closed
Opened
24 Jul 2026, 16:57
Closed
24 Jul 2026, 18:29
Assignee
Trish - Orders
ordor_size changeorderstrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-24 16:57:37路 chat/gorgias_chat
    I just placed an order and. I want to change a size quickly
  2. AI_AGENT2026-07-24 16:57:48路 chat/api
    Hi, welcome to TRIANGL! We can help with that. Please log in so we can check your latest order and see if the size can still be changed.
  3. CUSTOMER2026-07-24 17:04:42路 chat/gorgias_chat
    the order number is 2395975NA
  4. AI_AGENT2026-07-24 17:04:50路 chat/api
    Thanks, we still need you to log in so we can access the order and check whether the size change is still possible.
  5. CUSTOMER2026-07-24 17:07:12路 chat/gorgias_chat
    I logged in to my account
  6. AI_AGENT2026-07-24 17:07:25路 chat/api
    Hi Jackie, thanks for logging in. Your latest order is still unfulfilled, so it can still be changed. Please tell us which item you want to replace and what size you want instead.
  7. CUSTOMER2026-07-24 17:07:51路 chat/gorgias_chat
    I want the top to be changed from a S+ to a S
  8. AI_AGENT2026-07-24 17:08:00路 chat/api
    Thanks Jackie, your order is still within the change window, so we can update the top from S+ to S.
  9. CUSTOMER2026-07-24 17:08:07路 chat/gorgias_chat
    Yes
  10. AGENT2026-07-24 17:08:59路 chat/helpdesk
    Hi there! I鈥檓 Kelly, and I'll be helping you today. :)
  11. CUSTOMER2026-07-24 17:09:31路 chat/gorgias_chat
    Hi Kelly
  12. AGENT2026-07-24 17:09:57路 chat/helpdesk
    Thanks for the recent purchased. Allow me to forward your concern to the Orders Team for further assistance.
  13. AGENT2026-07-24 17:10:20路 chat/helpdesk
    Which style did you get and the email address associated on the order, please.
  14. CUSTOMER2026-07-24 17:10:34路 chat/gorgias_chat
    teachflyhi@yahoo.com
  15. CUSTOMER2026-07-24 17:10:42路 chat/gorgias_chat
    I just want the smaller size top
  16. AGENT2026-07-24 17:11:19路 chat/helpdesk
    Which style did you get?
  17. CUSTOMER2026-07-24 17:11:47路 chat/gorgias_chat
    Mala jaded green neoprene top
  18. CUSTOMER2026-07-24 17:11:59路 chat/gorgias_chat
    Balconette
  19. CUSTOMER2026-07-24 17:12:15路 chat/gorgias_chat
    I had got the s+, I would like an S
  20. AGENT2026-07-24 17:12:25路 chat/helpdesk
    Thank you. One moment, please.
  21. AGENT2026-07-24 17:14:55路 chat/helpdesk
    I appreciate the patience. Your concern has been forwarded to the Orders Team for a size change. Allow them to get back to you via email within 24 hours to confirm the changes. Kindly monitor your spam and junk folder too as some emails ends up there.
  22. CUSTOMER2026-07-24 17:15:21路 chat/gorgias_chat
    ok thank you very much
  23. AGENT2026-07-24 17:17:19路 chat/helpdesk
    You're most welcome. Anything else that I can hep you with?
  24. AGENT2026-07-24 17:17:45路 chat/helpdeskINTERNAL
    Hello, change top size. Thanks - needed an SMALL top - 2395975NA
  25. AGENT2026-07-24 17:19:15路 chat/helpdesk
    I鈥檝e noticed you鈥檙e away for quite some time, I鈥檓 closing our chat session now. However, my colleagues and I are here should you have any further questions.xx
  26. AGENT2026-07-24 18:29:33路 chat/helpdeskINTERNAL
    Pls refer to the ticket: --> https://triangl.gorgias.com/app/ticket/232240501
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