Madison Bearden · maddieraebearden@gmail.com · Gorgias #232372228
closed
Opened
25 Jul 2026, 21:36
Closed
29 Jul 2026, 01:11
Assignee
Joan C. - Returns Team
returnstrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-25 21:36:12· email/email
Hello,
I'd like to request a new return approval for the bottoms to make an exchange. Can you extend the window period please?
Thank you!
AGENT2026-07-29 01:11:04· email/helpdesk
Hi Madison,
Thank you for reaching out.
Upon checking, your Return Request 01FB432948141 was approved on July 2, 2026.
As communicated by the team once you receive your RA Number, the product must be received back by TRIANGL within 14 days.
Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid and we are unable to process your refund/exchange.
For more information, please see: https://triangl.com/pages/frequently-asked-questions
We appreciate your understanding and please let us know if we can be of further assistance.
Kindest,
Joan
AGENT2026-07-29 01:11:21· email/helpdeskINTERNAL
#2355531NA / 01FB432948141 - ARCHIVED: INVALID RA
Replies are sent through Open Doors, so they stay on the customer record.