Re: Order 2340907NA

Dear Angelina, We have received your Exchange Request #6080C42924346. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-21 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2340907NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy

PENDING APPROVAL 2340907NA / 2340907NA AOOS NVINBLABOTXS 16

PENDING APPROVAL 2340907NA / 6080C42924346 AOOS NVINBLABOTXS 16

Hi Angelina, Thank you for your message and for providing your exchange details. We have noted that you would like to exchange for the DARA - PETALI Set, Top M and Bottom XS / Cheeky. May we kindly confirm which bottom style you would prefer: Standard or Tie-Side? For your reference: We look forward to your next email. Kindest, Denise xx

pending approval 2340907NA 6080C42924346 / clarify bottom style DARPETTOPM 95 STAPETBBOTM 37 or SIDPETCBOTXS 17

*STAPETBBOTXS 9

CORRECTION pending approval 2340907NA 6080C42924346 / clarify bottom style DARPETTOPM 95 *SIDPETABOTXS 0 OR *STAPETBBOTXS 9

Dear Angelina, Thank you for getting in touch. Sadly, the DARA - PETALI Bottom Tie-side / XS Cheeky you have selected is out of stock. We would like to offer you two options: Either place a new order to secure the style you have selected or choose an alternative style currently available on our website. If you would like to place a new order, please use the unique code EXCHANGE-TRIANGL-22 (valid for one order within the next 48 hours) to have your shipping fee waived, then order the new bikini and sizes you require as a complete set directly through our website. Once your order has been placed, email us the new order number and we will send you the complete return instructions. You may then return your original set(s) for a refund of the product value only within 14 days of receiving your RA code. Please note that the refund will be issued to the original payment method used for order #2340907NA. Alternatively, if you would prefer a different style at the same price as your original order, please send us your top three choices, including the style name, top and bottom sizes, and bottom shape (if applicable), and we will check availability for you. Once you have confirmed your preferred option, we will provide the return address and complete return instructions. We look forward to your confirmation. Kindest, Gelou

Dear Angelina, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return request and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Kiara

Dear Angelina, Thank you for your response! We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are eager to assist but unfortunately, the DARA - JETT BLACK Top M / Bottom XS Cheeky tie-side is out of stock. We know how disappointing this can be, and we truly appreciate your understanding. Since our bikinis sell out quickly, we recommend purchasing an alternative style as a full set directly from our website to secure availability. This is also the fastest way to receive your new swimsuit! PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-24 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2340907NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Look forward to your confirmation. Kindest, Joan

DARJETTOPM 0 TIEJETFBBOTXS 25

Hi Angelina, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - EBONY BLACK M/S CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 6080C42924346 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2340907NA / 6080C42924346

6/29/2026 #2340907NA 6080C42924346 Angelina E NVINBLABOTS 1 R226894003789647 35247 6/29/2026 6/29/2026 #2340907NA 6080C42924346 Angelina E NVINBLATOPM 1 R226894003789647 35248 6/29/2026