Hi There,
I need to return a swim suit that does not fit and am unable to get a return authorization throught your website.
The reference # is 422985The order # is 239540NA
Please send me the return authorization so that I may return this in a timely manner.
Thank you.
AGENT2026-07-30 20:33:42Ā· email/helpdesk
Hi Marsha,
Thank you for confirming your return request ā weāre sorry to hear your order didnāt meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
VINCA - GRAPE Neoprene Triangle Bikini Top: S
GRAPE Neoprene Purple Bikini Bottom: S / Minimal / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: E22A452968772
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Janis
AGENT2026-07-30 20:33:45Ā· email/helpdeskINTERNAL
#2395402NA | E22A452968772
AGENT2026-08-11 14:34:19Ā· email/helpdeskINTERNAL
8/4/2026 # N/A E22A452968772 ALEXA ALLENBAUGH PRPL NEO TOP S 1 FEDEX875131091018 352845 8/5/2026
8/4/2026 # N/A E22A452968772 ALEXA ALLENBAUGH PRPL NEO BOT S 1 FEDEX875131091018 352846 8/5/2026
Replies are sent through Open Doors, so they stay on the customer record.