Hello,
It says my return was received on 7/24 but I have not received an email
confirmation of that or an update my refund being processed / issued.
Can I please get a status update.
AGENT2026-07-28 12:15:53Ā· email/helpdesk
Dear Katie,
Thank you for your email, and we are happy to assist!
We're pleased to confirm that weāve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youāll receive a notification email once the process is complete.
If you need any further assistance, please donāt hesitate to reach outāweāre happy to help!
Wishing you a wonderful day!
Kindest,
Joan M.