49,998 tickets1-100

Conversation with Karley Everson

Karley Everson 路 karleyae2019@icloud.com 路 Gorgias #234023941

closed
Opened
5 Aug 2026, 16:28
Closed
6 Aug 2026, 02:16
Assignee
Joan C. - Returns Team
Order
2401728
retreturnstrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-08-05 16:28:42路 chat/gorgias_chat
    Hi! Waiting for my return/exchange request to be approved
  2. AI_AGENT2026-08-05 16:28:54路 chat/api
    Hi, welcome to TRIANGL! I can help with that. Please log in so we can check your order and return request status.
  3. CUSTOMER2026-08-05 16:29:28路 chat/gorgias_chat
    I don鈥檛 have an account but the order number is 2398513NA
  4. AI_AGENT2026-08-05 16:29:39路 chat/api
    I鈥檓 sorry you鈥檙e waiting on this. We need your full name and the email address used for the order to locate it.
  5. CUSTOMER2026-08-05 16:30:00路 chat/gorgias_chat
    Karley Everson. Email is karleyae2019@icloud.com
  6. AI_AGENT2026-08-05 16:30:11路 chat/api
    I鈥檓 sorry this has been frustrating. Thanks for sharing those details. Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can also leave a contact email for follow-up if needed. Our team will review this and a person will follow up shortly. The expected wait time is 1 minute.
  7. AGENT2026-08-05 16:31:01路 chat/helpdesk
    Hi there, Karley! I鈥檓 Kelly, and I'll be helping you today. :)
  8. CUSTOMER2026-08-05 16:31:25路 chat/gorgias_chat
    Thank you! Was just wondering if I could get my exchange/return request approved
  9. AGENT2026-08-05 16:31:28路 chat/helpdesk
    We apologize for the delay in responding to your email as they are receiving high volume of inquiries. Let me submit a follow up request.
  10. CUSTOMER2026-08-05 16:32:11路 chat/gorgias_chat
    Can you help me with my exchange/return? I want to exchange a bottom size and then return a full bikini set
  11. AGENT2026-08-05 16:34:20路 chat/helpdesk
    I appreciate the patience. I submitted a follow up request to the Returns Team. Allow them to get back to you via email within 24 hours for the update. Kindly monitor your spam and junk folder too as some emails ends up there.
  12. CUSTOMER2026-08-05 16:34:42路 chat/gorgias_chat
    Okay thank you! Is there anything else you need from me?
  13. AGENT2026-08-05 16:35:10路 chat/helpdesk
    None for now. Please let me know if there鈥檚 anything else I can help with before closing the chat.
  14. CUSTOMER2026-08-05 16:35:19路 chat/gorgias_chat
    All good thank you
  15. AGENT2026-08-05 16:36:28路 chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  16. AGENT2026-08-05 16:37:43路 chat/helpdeskINTERNAL
    Hi, for approval, thank you - 2398513NA - https://triangl.gorgias.com/app/ticket/233699497 - https://triangl.gorgias.com/app/ticket/234018798
  17. AGENT2026-08-06 02:16:20路 chat/helpdeskINTERNAL
    Addressed https://triangl.gorgias.com/app/ticket/234018798
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