Hi - I had submitted a return for a bathing suit, but now it looks like the
size I need is available so I wanted to see if I can exchange the MAIA -
MENDE Pink Scoop Bikini Top XXS for the XS instead.
Are you able to help me with that? Thank you! The order # is 2388987NA.
-Cathryn
AGENT2026-07-24 05:25:10· email/helpdesk
Hi Cathryn,
Thank you for reaching out.
Based on our latest inventory, MAIA - MENDE Pink Scoop Bikini Top XS is still out of stock and no definite replenishment date yet.
Your RA Code 369F8A2961516 was approved as a Refund request last July 18, 2026. As noted in your approval, items must be shipped back within 14 days of the approval date, which means your return package should be shipped by August 1, 2026.
If you have any questions, feel free to email us back.
Kindest,
Joanna xx
CUSTOMER2026-07-24 11:32:30· email/email
Hi,
I shipped it yesterday! Here is the tracking.
AGENT2026-07-28 08:26:18· email/helpdesk
Hi Cathryn,
Thank you for providing us with your tracking details.
We will keep an eye on your return and we will process your refund request as soon as the tracking status has been updated.
In the meantime, please let us know if we can help you with anything else.
Kindest,
Denise xx