49,998 tickets1-100

Re: Hi checking on my order , Connect me w, please , Hi Kelly :), Yes please , 2367411NA, Thank you, Gre ...

Jessica Framil 路 jessfram12@gmail.com 路 Gorgias #227850842

closed
Opened
25 Jun 2026, 19:01
Closed
25 Jun 2026, 20:06
Assignee
Jesselle - Orders
ordor_tracking adviseorderstrianglai_answeredai_handoverai_processingai_snoozevipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-25 19:01:35路 chat/gorgias_chat
    Hi checking on my order
  2. AI_AGENT2026-06-25 19:02:11路 chat/api
    Hi, welcome to TRIANGL! I checked your order #2367411NA placed on June 18, 2026. It has not been shipped yet, so there is no tracking information available at this time. If you'd like, I can connect you with a team member who can provide more detailed updates or further assistance regarding your order status. Is there anything else I can help you with?
  3. CUSTOMER2026-06-25 19:02:23路 chat/gorgias_chat
    Connect me w
  4. CUSTOMER2026-06-25 19:02:26路 chat/gorgias_chat
    please
  5. AI_AGENT2026-06-25 19:02:37路 chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The expected waiting time for a response in chat is about 1 minute.
  6. AGENT2026-06-25 19:03:07路 chat/helpdesk
    Hi there, Jessica! I鈥檓 Kelly, and I'll be helping you today. :)
  7. CUSTOMER2026-06-25 19:03:21路 chat/gorgias_chat
    Hi Kelly :)
  8. AGENT2026-06-25 19:03:56路 chat/helpdesk
    Do you wish to know the status of your order?
  9. CUSTOMER2026-06-25 19:04:03路 chat/gorgias_chat
    Yes please
  10. AGENT2026-06-25 19:05:15路 chat/helpdesk
    Got it. Glad to check. Can I get the order number.
  11. CUSTOMER2026-06-25 19:05:39路 chat/gorgias_chat
    2367411NA
  12. AGENT2026-06-25 19:06:50路 chat/helpdesk
    Checking.
  13. CUSTOMER2026-06-25 19:08:49路 chat/gorgias_chat
    Thank you
  14. AGENT2026-06-25 19:11:32路 chat/helpdesk
    I appreciate the patience. I鈥檝e looked into your order, and it鈥檚 still unfulfilled. To ensure you have the most up-to-date information, I have escalated your concern to the Orders Team for further checking. You can expect an update within 24 hours via email.
  15. CUSTOMER2026-06-25 19:11:49路 chat/gorgias_chat
    Great thank you so much!
  16. AGENT2026-06-25 19:12:31路 chat/helpdesk
    You're most welcome. Anything else that I can hep you with?
  17. AGENT2026-06-25 19:12:50路 chat/helpdeskINTERNAL
    Hi, for order status. Thanks - 2367411NA
  18. CUSTOMER2026-06-25 19:12:57路 chat/gorgias_chat
    That鈥檚 all :)
  19. AGENT2026-06-25 19:13:03路 chat/helpdesk
    It was great chatting with you! Should you need any further assistance, please do not hesitate to contact us. We look forward to hearing from you. Have an awesome day/night. xx
  20. AGENT2026-06-25 20:06:06路 email/helpdesk
    Dear Jessica, We're pleased to inform you that your order #2367411NA has been shipped. Please find your tracking details below: Order Number: #2367411NA Tracking Number: 530814949813 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=530814949813 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don鈥檛 hesitate to reach out. We鈥檒l be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Jesselle
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