Re: ORDER #2332893NA

Dear Penn, We have received your Exchange Request #3A6D5E2927310. We are eager to assist but unfortunately, the style (MAIA - GARA Top Size: XXS Bottom Size: XXS Normal / Standard) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-22 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2332893NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approval 2332893NA 3A6D5E2927310 / clarify request aoos: MAIGARTOPXXS 10 STAGARABOTXXS 21

Dear Penn, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return for Order #2332893NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah

Hi Penn, Thank you for getting back to us and placing a new order! We apologize for the delay in getting back to you. We appreciate your patience and understanding while we looked into this for you. Your return for Order #2332893NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - BISC Brown Crop Bikini Set - Top / XXS :: Bottom / XXS / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 3A6D5E2927310 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Geelah

RF & REPURCHASE #2332893NA 3A6D5E2927310

Dear Penn, Thank you for sending this through. We appreciate you providing us with the proof of postage for your return, and we apologize for the delay in getting back to you. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us - we're here to help. We hope to hear from you soon. Kindest, Elaine xx

FP 2332893NA / 3A6D5E2927310 ADD 6/17/2026 / TN 873086832846 wt 1 lbs / 0.45 kgs

2332893NA / 3A6D5E2927310 6/17/2026 #2332893NA 3A6D5E2927310 PENN BAILEY MIMBIS2TOPXXS 1 FEDEX873086832846 340086 6/22/2026 6/17/2026 #2332893NA 3A6D5E2927310 PENN BAILEY MIMBIS2ABOTXXS 1 FEDEX873086832846 340087 6/22/2026