CUSTOMER2026-06-02 07:15:34Ā· email/email
Hello
I would like to exchange it with. Large top of the same the triangle top.
Could you please let me know asap as I'm going away and I need the new top
please.
CUSTOMER2026-06-02 19:40:57Ā· email/email
Hello
Can I please have a full refund for the whole set and I will order a new
one as I need it asap for going away and I haven't received any info back
from you ?
CUSTOMER2026-06-02 20:23:01Ā· email/email
Hello
Goling my previous emails about this return. I have created a new return
form as I need everything refunded as I'm going to order them again. As I
need them asap.
Please advise that you have received all the order in refund.
Thank you
AGENT2026-06-02 22:54:25Ā· email/helpdesk
Hi Eva,
Thank you for reaching out to us, and we sincerely apologize for the delayed response and the inconvenience it has caused. We truly appreciate your patience and understanding.
We have also received your other email via Ticket #224218308, but please note that we will be addressing all your concerns in this email thread to avoid any confusion. Kindly refer to and reply to this email only.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
āø»
Items Approved for Refund:
MALA - SKY ZEBRA SPLASH - Top / S+ :: Bottom / S / Tie-side / Cheeky
VINCA - GARA - Top / S :: Bottom / S / Standard / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 6A27BB2930854
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
āø»
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
āø»
Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
āø»
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Nikka
AGENT2026-06-02 22:54:57Ā· email/helpdeskINTERNAL
2345588NA / 6A27BB2930854
Archived 44B2A62929341
RT: https://triangl.gorgias.com/app/ticket/224218308
CUSTOMER2026-06-03 10:22:09Ā· email/email
Hello
Thank you for your response I will post them later and send you the
tracking number.
Could you please proceed my next order as quick as possible as I need them
to have them by the 10th ? If it's possible please will be appreciated.
My new order number us
2352047NA
CUSTOMER2026-06-06 09:23:44Ā· email/email
Please see attached return receipt
AGENT2026-06-10 15:54:29Ā· email/helpdesk
Dear Eva,
Thank you for sending this through!
We're pleased to inform you that weāve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youāll receive a notification email once the process is complete.
If you need any further assistance, please donāt hesitate to reach outāweāre happy to help!
Wishing you a wonderful day!
Kindest,
Joan M.
AGENT2026-06-10 15:54:44Ā· email/helpdeskINTERNAL
#2345588NA 6A27BB2930854
6/8/2026 2345588NA N/A Eva Lika VINGARTOPS 1 VU129785342GB No Visible Damage 1207 6/9/2026
6/8/2026 2345588NA N/A Eva Lika STAGARBBOTS 1 VU129785342GB No Visible Damage 1208 6/9/2026
6/8/2026 2345588NA N/A Eva Lika TIESKY2BBOTS 1 VU129785342GB No Visible Damage 1209 6/9/2026
6/8/2026 2345588NA N/A Eva Lika MALSKY2TOPSP 1 VU129785342GB No Visible Damage 1210 6/9/2026