I returned them all and just reordered the brown one again.
AGENT2026-08-01 15:11:33Ā· email/helpdesk
Hi Sibylle,
Thank you for confirming your returns!
We're pleased to inform you that your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youāll receive a notification email once the process is complete.
If you need any further assistance, please donāt hesitate to reach outāweāre happy to help!
Wishing you a wonderful day!
Kindest,
Lynn
AGENT2026-08-01 15:11:54Ā· email/helpdeskINTERNAL
FOR PROCESSING #2375498NA 2375498NARF
- Confirmed returned all items
Replies are sent through Open Doors, so they stay on the customer record.