49,998 tickets1-100

Order 2394156NA

Jem Handler · jemhandler@gmail.com · Gorgias #231754881

closed
Opened
21 Jul 2026, 19:11
Closed
21 Jul 2026, 23:16
Assignee
Katrina - Orders
or_size changeorderstrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-21 19:11:23· email/email
    Hi! I purchased the pink velvet set this morning, and I would like to change the size of my bikini bottoms from an extra small to a small in the same style that I purchased. Thanks
  2. AGENT2026-07-21 23:16:25· email/helpdesk
    Hi Jem, Thank you for your recent purchase. This is Katrina from Triangl's Orders team again with an update for you about your order #2394156NA. We removed your original order from our system but please do not panic! We created a new one with your preferences. Your new order number is #2394383NA and it is for the following: 1 x VINCA - PINK CANDY VELVET Triangle Bikini Top in S 1 x PINK CANDY VELVET Bikini Bottom in S / Tie-side / Cheeky Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Katrina x
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