Dear Tiffany,
We are reaching out regarding your Refund request for order 2376204NA.
We've received notification from our warehouse that your items have arrived. However, the items reported do not match the items on your original request.
To ensure we process your request correctly, can you please list the Style Name and Sizes (top/bottom) you have sent back?
Once we receive your reply, we will double-check this and process your request as soon as possible.
Kindest,
Jetz
Hi there-
Here are the styles I sent back below-
Order #2376204NA
Track my shipm
Items in this shipment
MAIA - SKY HIGH Blue Crop Bikini Top × 1
M
SKY HIGH Blue Bikini Bottom × 1
M / Standard / Cheeky
SOFI - AZURE SPARKLE Halter Bikini Top × 1
M
AZURE SPARKLE Bikini Bottom × 1
M / Tie-side / Cheeky
SOFI - COOKIE Halter Bikini Top × 1
M
COOKIE Bikini Bottom × 1
M
CUSTOMER2026-07-27 17:00:39· email/email
The Cookie bottom cut off the size in the email but it is medium as well
AGENT2026-07-29 21:14:09· email/helpdesk
Dear Tiffany,
Thank you so much for confirming your returns!
We're pleased to inform you that your refund for 3 Sets is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Joan