49,998 tickets1-100

New customer message on August 4, 2026 at 3:06 pm

Rosie Granger · rosiegranger03@gmail.com · Gorgias #233742980

closed
Opened
4 Aug 2026, 07:06
Closed
4 Aug 2026, 07:44
Assignee
Reena - Returns Team
Order
2404252
returnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-08-04 07:06:52· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: returns-and-exchanges Firstname: Rosie Lastname: Granger Email: rosiegranger03@gmail.com Phone: 07796446655 Ordernumber: #2388813NAS Body: I contacted you on Saturday and again yesterday about returning an XS small which I need to exchange for a Small in the same design. I have received no response and desperately need the top by next Wednesday as my daughter is going on holiday and it was her birthday present. I would have ordered another top in desperation yesterday whilst I wait for a RA code from you, but seem unable just to order just a top. Your range is lovely, and a quality expensive product, so I did expect a better customer service. Please contact me today so that I may just be able to get the correct size top in time. KR Rosie Granger rosiegranger03@gmail.com ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-08-04 07:44:08· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/233403301
Replies are sent through Open Doors, so they stay on the customer record.