AGENT2026-07-21 13:53:16· email/helpdesk
Hi Alejandro,
We’re sorry to hear your order didn’t meet your expectations.
Your return request for Order #2390029NA has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
MIMA - BUTTER CROCHET STRIPE Crop Bikini Set: M / M / Minimal / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: EF4FDB2963387
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Duties & Taxes: Please ensure your return shipment is sent DDP (Delivered Duty Paid), with all Duties & Taxes prepaid at the time of shipment. Returns where Duties & Taxes are billed to TRIANGL may not be accepted and could result in the return being deemed ineligible.
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Michelle
AGENT2026-07-21 13:53:26· email/helpdeskINTERNAL
#2390029NA EF4FDB2963387
AGENT2026-07-27 23:44:57· email/helpdeskINTERNAL
Hi, RT! RF FF UP, please. Thank you! x
AGENT2026-07-27 23:45:17· email/helpdeskINTERNAL
The DHL tracking number is 4778171495.
Could you please let me know when I can expect the refund for the bikini set?
AGENT2026-07-28 06:11:00· email/helpdesk
Dear Alejandro,
We're pleased to inform you that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Geelah
AGENT2026-07-28 06:11:32· email/helpdeskINTERNAL
#2390029NA EF4FDB2963387
7/23/2026 #2390029NA EF4FDB2963387 MONICA ARENA MINBUTFBBOTM 1 DHLWAYBILL4778171495 350104 7/27/2026
7/23/2026 #2390029NA EF4FDB2963387 MONICA ARENA MIMBUTTOPM 1 DHLWAYBILL4778171495 350105 7/27/2026
CUSTOMER2026-07-28 17:11:57· email/email
Hello,
I would only like a refund for both pieces. I will keep track of my refund in the next 7 to 10 days.
Can you confirm my refund?
El 28 jul 2026, a la(s) 12:11 a.m., Returns Team escribió:
Dear Alejandro,
We're pleased to inform you that we've received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you'll receive a notification email once the process is complete.
If you need any further assistance, please don't hesitate to reach out—we're happy to help!
Wishing you a wonderful day!
AGENT2026-07-30 15:27:13· email/helpdesk
Hi Alejandro,
Thank you for sending us an email regarding your refund for Order #2390029NA.
Upon reviewing the transactions under your order number, it shows that you have been refunded the amount of $2,495.00.
You would have been able to receive an email with the following details:
On Jul 29, 2026, 7:06 am
Refund Transaction ID: 25025086
Refunded items
1 × MIMA - BUTTER CROCHET STRIPE Crop Bikini Top -M
1 × BUTTER CROCHET STRIPE Bikini Bottom -M / Minimal / Cheeky
Hope that this information helped and please let us know if we can help with anything else at all.
Have a lovely day!
Kindest,
Kiara