Re: Your Exchange request # 128D5C2960079: Approved
Kate Behzadi · kjbehzadi@gmail.com · Gorgias #231927536
closed
Opened
22 Jul 2026, 20:53
Closed
23 Jul 2026, 07:20
Assignee
Joan C. - Returns Team
returnsreturns_processedtrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-22 20:53:44· email/email
Hi there, please find attached my receipt/tracking for the exchange item I sent back. Please let me know when I will get the item I am exchanging it for, which is the same item in a size M.

AGENT2026-07-23 07:20:02· email/helpdesk
Dear Kate,
Thanks for sending this through!
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Jetz
AGENT2026-07-23 07:20:07· email/helpdeskINTERNAL
EX FOR 2384591NA / 128D5C2960079
TN 9500114248246203325988
SD 7/22/2026
PROCESSED: 7/23/2026
NEW ORDER: 2395193NA
AGENT2026-08-02 03:59:59· email/helpdeskINTERNAL
7/24/2026 #2384591NA 128D5C2960079 KATE MOLNAR DARCOOTOPS 1 USPS4209457823079500114248246203325988 350464 7/28/2026
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