Dear Christina,
We have received your Refund Request for Order Number #2391207NA
Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back.
Can you please confirm if you will be returning the full set for a refund?
Kindest,
Dy
AGENT2026-08-02 03:22:46· email/helpdesk
Hi Christina,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your refund request and wanted to please remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Jetz
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